In order to provide the best possible HeinOnline research experience, the information technology staff at William S. Hein & Co., Inc. has dedicated considerable time and resources to developing a system that is both fault-tolerant and robust. To prevent system failures and to ensure seamless database access during periods of server downtime, HeinOnline uses a multitude of technologies, which include hardware and internet connection redundancies, DoS protection, load balancing, and automatic failovers among multiple servers. In order to ensure that HeinOnline access is not interrupted due to routine server maintenance or unexpected failovers, all customers must configure their systems with the proper HeinOnline domain name and standard DNS practices. Proper configuration will ensure that these performance enhancements and redundancies are not circumvented.
At this time, we recommend and officially support access to HeinOnline via the domain name (heinonline.com). Locking a proxy server or web portal to a specific IP address circumvents many of the systems we have put in place and could cause interruptions to HeinOnline access. Caching should also be disabled on any proxy server utilized to access HeinOnline. We publish a short TTL on our DNS A-Records, and it is important not to hold onto these records for longer than the published 15 seconds.
While we do not recommend utilizing IP addresses in proxy configurations, the following is provided for informational purposes only:
HeinOnline current public-facing IP addresses:
23.95.103.98
23.95.103.106
23.95.103.107
173.225.61.231
173.225.61.232
173.225.61.235
173.225.61.242
173.225.61.243
192.3.137.178
192.3.137.186
192.3.137.187
If you have any questions, please contact our support team at [email protected] or (800) 277-6995.